Yolo8 Rent a Car – Rental Policies

Cancellation Policy

  • More than 7 days before arrival: No cancellation fees apply.

  • Less than 7 days before arrival: A penalty charge of 20% of your booking value will be applied.

  • No-show: 100% of your booking value will be charged.

  • Payments: All payments are processed in Greece by Yolo8 Rent a Car. Your credit card statement will reflect this.

After-Hours Pickups and Drop-Offs

  • Timing: Deliveries and collections outside office hours (between 21:30 and 07:30) are possible.

  • Fee: €25.00 (fixed fee).

Pickups and Drop-offs

  • Pickups and drop-offs are available at airports, hotels, and ports upon prior arrangement.

Payment Methods

  • We accept Debit Cards, VISA, MasterCard, and Cash.

Driving Restrictions

  • Vehicles are rented for use only within Crete and only on public asphalt roads.

  • Strictly prohibited:

    • Off-road driving.

    • Driving on dirt roads or beaches.

  • Important Notes:

    • Any damage to the underside of the vehicle or wheels caused by negligent or off-road use is at your own risk.

    • Drunk driving or driving under the influence of substances is considered negligent use and is not covered by insurance.

    • Drivers must be 23 years or older.

    • The renter is responsible if the car is driven by anyone not listed in the rental contract.

Additional Drivers

  • Additional drivers can be added at an extra charge of €3.00 per day per driver.

Lost Keys

  • Our vehicle keys are chip-coded and expensive to replace.

  • Replacement cost: Approximately €80.00–€100.00 depending on the car model.

  • Additional transport and service charges may apply.

  • Important: If the car is stolen and the keys are not returned, insurance will be void.

Fuel Policy

  • Vehicles must be returned with the same fuel level as noted in the rental contract at pickup.

  • If the fuel level is lower upon return, a surcharge will apply based on current market fuel prices.

  • If the customer adds more fuel by mistake, no refund will be given for the extra fuel.

  • Please be careful when refueling to match the original fuel level.

Additional Important Information

  • Our insurance covers full protection, except in the following cases:

    • Damage caused by poor road conditions (especially to the underside and wheels) is at the renter’s risk.

    • In Crete, strong winds are common. Always hold the car doors firmly when opening to prevent wind damage.

    • In the event of an accident where the renter is at fault, the police must be called immediately. If not, insurance coverage may be lost.

    • Insurance is not valid if the driver is under the influence of alcohol or drugs.